About Arriva

• Bus Stations - Conditions of Use

  

  These conditions of use have been published by Arriva in accordance with The Local Bus Services Market Investigation (Access to Bus Stations) Order 2012.

• Our customer promise

  

  We want you to enjoy your journey with us every time you travel. This lays out our promise to you.

• Conditions of Carriage

  

  The small print. Details of customers’ rights and obligations.

• Arriva’s policy towards customers with disabilities

  

  Find out about how we aim to help customers with disabilities to travel safely and with confidence on Arriva buses. 

• Mobility Scooters

  

  Find out about travelling on Arriva buses with wheelchairs or mobility scooters.

• History

  

  Find out about the fascinating past of your local bus company. You may be surprised to find just how long we’ve been a part of your local community.

• Enthusiast sites

  

  Useful links to websites of enthusiast groups with an interest in Arriva buses.

• Arriva group

  

  Arriva UK Bus is part of the Arriva group, which is owned by Deutsche Bahn. Find out more about the Arriva group and how we fit into it. 

• Getting to school

  

  We’ve worked with teachers and education specialists to produce a teaching resource for primary school teachers. Find out more and download your own pack.

• Advertise with us

  

  Arriva buses are everywhere, and with them comes a unique opportunity for businesses to communicate with their customers. Find out about advertising on Arriva bus tickets and on the buses themselves.

• Fighting insurance fraud

  

  Help us fight fraudulent insurance claims against Arriva.